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Connect with your community on messaging apps with Check tiplines

Check allows organizations to deploy tiplines where they can gather questions, tips, and requests from their community members at scale and archive or analyze these inputs. With Check, organizations can find out what’s most important to their community members and provide them with the information they need.

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Tiplines allow community members to send in questions or content and receive verified information in return.

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Have you seen the video in this post? It’s getting shared over and over again.

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Here’s an explainer article providing more context.

ARTICLE
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This fact-check says the video doesn’t show what the post claims.

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Learn how to report this kind of abusive content.

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Features

Build knowledge together — with Check

With AI assistance and two-way communication over closed messaging apps, Check helps you build collective knowledge with and among the members of your community. Source questions and media from your audience, make sense of them with Check, and send insights back.

CommunityDoted Line

Tiplines allow community members to send in questions or content and receive verified information in return.

Toggle
WiFiBattery
Menu

Have you seen the video in this post? It’s getting shared over and over again.

Send Button
Right Arrow

Here’s an explainer article providing more context.

ARTICLE
Right Arrow
Right Arrow

This fact-check says the video doesn’t show what the post claims.

ARTICLE
Right Arrow
Right Arrow

Learn how to report this kind of abusive content.

VIDEO
Play Button

Build knowledge together — with Check

With AI assistance and two-way communication over closed messaging apps, Check helps you build collective knowledge with and among the members of your community. Source questions and media from your audience, make sense of them with Check, and send insights back.

Apps

Launch tiplines on WhatsApp, Messenger, Telegram, LINE, or Viber

Set up a tipline and start collecting content directly from your community members, whether they have questions to ask, misinformation to fact-check, or knowledge of their own to share.

Ask about setting up tiplines

Cut through the noise to discover patterns

Use our multilingual AI to group similar questions, videos, images, and audio files together in your Check workspace.

Ask about claim matching
Cut through the noise to discover patterns
Collaborate with peers for expanded insight

Collaborate with peers for expanded insight

Work with partners you trust to gain a fuller picture of your communities’ information needs. Find out what they care about and what they have to share.

Ask about Check’s shared feeds
Request a demo

Shared feeds

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How do I know the new vaccine is safe?

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Here’s a statement from the World Health Organization about vaccine safety.

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Shared feed:

3 tiplines

Newsroom
Civil society org
Municipal agency

Is this video of flooding really from this city?

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What city is the candidate from, and how do you know

VIDEO

How do I know the new vaccine is safe?

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Can voting machines be audited?

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Should I be worried about air pollution after this event?

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Is the vaccine safe for school-aged children?

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Members of my community are being harassed online. What can I do?

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Can I register to vote on election day?

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Newsroom
Civil society org
Municipal agency
Tipline Interactions

821

submissions

How do I know the new vaccine is safe?

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VACCINE SAFETY

Is the vaccine safe for school-aged children?

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VACCINE SAFETY

Is the vaccine safe for school-aged children?

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VACCINE SAFETY

534

submissions

Can voting machines be audited?

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ELECTIONS

Can I register to vote on election day?

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ELECTIONS

Can voting machines be audited?

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ELECTIONS

278

submissions

Should I be worried about air pollution after this event?

AUDIO
ENVIRONMENTAL

Is this video of flooding really from this city?

TEXT
ENVIRONMENTAL

Should I be worried about air pollution after this event?

AUDIO
ENVIRONMENTAL

How do I know the new vaccine is safe?

Send Button
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Here’s a statement from the World Health Organization about vaccine safety.

ARTICLE
Right Arrow

Is the vaccine safe for school-aged children?

Send Button
Right Arrow

Here’s a statement from the World Health Organization about vaccine safety.

ARTICLE
Right Arrow

I am concerned about vaccine safety.

Send Button
Right Arrow

Here’s a statement from the World Health Organization about vaccine safety.

ARTICLE
Right Arrow
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Shared Feeds

Individual interactions

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Joining together

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Clustering data

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Matching and distribution

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Trend analysis

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It’s your data

We are committed to safeguarding your community’s data with the utmost care. Take a look at our data values statement for detailed information, or request a demo, and we’ll be glad to talk through any specific questions you may have.

Privacy
By the numbers

Let Check help you meet tipline users where they are

We’re constantly improving and refining Check’s capabilities. Here are some of the key figures that help us tell our product’s story.

Languages and dialects supported on tiplines:
33
Languages supported on Check workspaces:
10
Platforms Check works with:
5
For years, Meedan's globe-spanning work has supported media organizations and election integrity groups in their efforts to promote healthy information ecosystems.
Recently, Check was used for local tiplines in Brazil, India, Indonesia, Mexico, and beyond to assist with election-related initiatives.

FAQ

Look here for answers to commonly asked questions about Check. You can also try the Check knowledge base or Meedan’s GitHub repository.

What is the difference between Check and the tiplines?

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Your community members interact with you through the tipline, and you use a Check workspace to manage the whole process.



Tiplines facilitate automated two-way communication at scale between Check partner organizations and their community members. Check is the overall platform for managing these tiplines and taking in content submitted by community members. Check partner organizations can also transmit content to the platform manually, by RSS, and through the use of APIs and a browser extension. Check also facilitates clustering and matching, and it allows trusted partner organizations to magnify the impact of their respective tiplines by creating shared feeds together.

How do your AI features work? Are they like ChatGPT?

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When your community members send questions or ask for fact-checks on your tiplines, Check’s open-source AI  gets down to business. The system works to identify the most relevant content in your workspace and then sends that material to the community member who requested it. Only the articles, explainers, fact-checks, and other media you add to your Check workspace — whether manually or via RSS or API — will be sent back to your community members. Check does not pull from the internet or other sources, and its AI does not rewrite your content.

Who owns the data transmitted across tiplines on Check?

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The data transmitted across tiplines managed by Check belongs solely to the organization operating the tipline and the community members who use that tipline, not Meedan.

What languages is Check available in?

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Check tiplines can be launched in the following languages and dialects as of January 2025:

  • Arabic
  • Assamese
  • Bengali (Bangladesh)
  • Bengali (India)
  • Bhojpuri
  • English
  • Filipino
  • Tagalog
  • French
  • German
  • Gujarati
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Kannada
  • Kashmiri
  • Kurdish
  • Macedonian
  • Malayalam
  • Mandarin (Simplified)
  • Marathi
  • Mongolian
  • Nepali
  • Punjabi
  • Portuguese
  • Sinhala
  • Spanish
  • Tamil
  • Telugu
  • Ukrainian
  • Urdu
  • Vietnamese

Groups that use Check to set up tiplines and connect with their communities do this through what we call a Check workspace. Check workspaces are available in the following languages as of January 2025:

  • Arabic
  • English
  • Filipino
  • French
  • Macedonian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swahili

In addition to Check’s core functions, can we broadcast messages to our community members over the tipline? What languages are available for this purpose?

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Tiplines allow you to send original newsletters directly to your community members, so long as they’ve opted into receiving them.

For tiplines running on WhatsApp, newsletters are powered by WhatsApp templates, and this feature is only available in certain languages. Take a look at the list of languages supported by WhatsApp. This restriction does not apply to tiplines running on other platforms.

Are there any restrictions on where Check is available or where tiplines can be deployed?

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WhatsApp tiplines cannot be deployed in Cuba, Iran, North Korea, Syria, or the three sanctioned regions in Ukraine (Crimea, Donetsk, Luhansk). WhatsApp users in these locations are not eligible to receive messages sent via the WhatsApp Business Platform, as per Meta Platforms’ rules. These restrictions don’t apply for tiplines running on other platforms.

If I set up a Check tipline on WhatsApp, what number gets used? Does it need to be connected to a physical phone?

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Virtual phone numbers are created for WhatsApp tiplines connected to Check. Existing numbers may be used if desired, but there is no need for the number to be connected to a physical device during normal operation, as interactions are managed directly through Check. A SIM card or eSIM only needs to be available to receive a one-time passcode.