Meedan

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Program Manager, Digital Health Lab
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  • Location: Flexible
  • Reports to: Digital Health Lab Program Director
  • Availability: January 5, 2021
  • Salary: Commensurate with qualifications and experience

Meedan’s Digital Health Lab seeks a talented program manager with an interest in innovating in the field of public health journalism and communications, and applying technologies that can support access to quality health information at scale. The program manager will act as managing editor for health science content that our team develops. They will contribute to research and thought leadership relevant to digital health information equity, and will work with other Meedan team members to strengthen our cross program and product responses to health misinformation.

With generous support from the Google News Initiative, the Robert Wood Johnson Foundation, and the Omidyar Network, Meedan built the Digital Health Lab, an applied research unit to tackle challenges including access to quality health information, developing evidence-based responses to health misinformation, and supporting communicators in their efforts to disseminate quality, relevant and localized health information to their audiences. The Lab has worked with public health communications leaders including Nigeria Health Watch, Stay Safe Africa, SUNO India, and the World Health Organization, and runs learnaboutcovid19.org, which is a multi-language COVID-19 rapid response resource to questions shared with us by journalists and fact-checkers from around the world.

With a focus on evidence-based responses to health information quality challenges online, Digital Health Lab contributes to and is strengthened by collaboration with Meedan’s product and development teams, who continue to build a suite of open source tools and open licensed online and offline training to support emerging practices in digital media literacy skills, information access, fact-checking, misinformation monitoring and evaluation, and media literacy skills building for social impact. Meedan’s recent partners and collaborators have included some of the world’s most innovative digital news, media training and tech initiatives, including AJ+, ProPublica, First Draft, Bellingcat, the Syrian and Yemeni Archives, Rappler, VERA Files, Teyit, BOOM Live, Reuters, CITE, PesaCheck and Africa Check, among others.

The Digital Health Lab program is centered around four pathways for impact: collaboration with independent media, fact-checking organizations and journalists around the world to provide relevant and localized resources for health topics they are covering; developing data standardization models for health information so content can be more easily and widely accessible for integration and use; conducting mixed-methods and machine learning research to understand health information gaps across languages and contexts; and developing documentation, trainings and knowledge-exchanges focused on evidence-based best practices for responding to health misinformation online and increasing access to quality health information.

This is a full-time position for one year, with the possibility of extension.

Responsibilities:

Program Management

  • Work with editorial team as senior editor for public health content created as part of our misinformation response initiatives
  • Coordinates global editorial outputs, including collaborations with localization and translation partners to ensure content is available and accessible to all of our partners
  • Contributes to funder outreach, grant proposal development and grant reporting

Communications and Thought Leadership

  • Design and execute empirical research surrounding health information access in collaboration with Meedan’s research team for both academic and popular press outlets
  • Produce blog posts and other publications to share findings from Meedan and the Digital Health Lab’s work
  • Research and prepare briefs for outreach
  • Contribute to the development of training materials for workshops, conferences and public events relevant to Digital Health Lab thought leadership and activities.
  • Attend regional events and conferences to represent the Digital Health Lab, both virtually and in person (whenever in person travel and public events become possible again).
  • Follow up on conferences and initiate partner communications.
  • Develop and execute relevant outreach plans to accompany Digital Health Lab research or thought leadership outputs.

Partner Management

  • Manage relationships with media, civil society, academic and human rights and training partners engaged in the Digital Health Lab’s work. Also help expand the network of partners, including media and fact-checking organizations, that the Digital Health Lab supports through building new partnerships and models for collaboration.
  • Develop relationships with public health stakeholders

Operational Support

  • Contribute to organizational CRM and serve as the first point of contact on email and ticketing systems.
  • Support Meedan management team in developing documents for internal review (with board of directors) and external review (at conferences and meetings).
  • Accurately record meeting minutes for key meetings and events.

Qualifications

Required

  • Fluency in English, and experience working in multilingual environments
  • Experience in the media literacy, digital communications or access to information fields
  • Experience as an editor, ideally in distilling complex topics for various audiences
  • Experience with project management
  • Attention to detail and organization
  • Ability to work in fast-paced communications environments
  • Ability and willingness to travel internationally
  • Experience working remotely in multicultural environments

Optional, but a plus

  • Background or experience in public health or journalism
  • Experience as an editor within multi-stakeholder projects
  • Experience in grant writing and proposal development
  • Experience in public health policy or advocacy
  • Fluency or working capacity in a second language

Meedan is a fast-paced, small, software development startup that relies heavily on the unique skills of each team member. Our team members are able to work flexibly and respond to challenges across a range of project areas. We are headquartered in San Francisco’s SOMA district. We encourage individuals from historically underrepresented communities in technology and journalism to apply, including women, people of color, people with disabilities and those who identify as LGBTQ.

Please send CV or portfolio (or a website equivalent) and statement of interest to jobs@meedan.com by December 11, 2020.

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